Contact us

242 C.R. Swart Drive 242 / P.O.Box 768.
Knysna
Western Cape
6570
South Africa
Email:reservations@brentononsea.net


Telephone: +27 44 381 0082/3



PLEASE FEEL FREE TO CONTACT US FOR ANY FURTHER ENQUIRIES.

Office Hours:

Open from 08:00 – 17:00

Check In time is from 14:00 – 17:00 
Check Out time is at 10:00 AM

Late arrival policy:

We kindly request you advise us of a late arrival after 17h00 so that we can make the necessary arrangements with reception.

Deposit:

We require a 50% deposit to guarantee your booking and would be grateful if you could provide us with proof of payment or credit card details to authorize deduction. (These may be e-mailed to us) Please use the booking number provided and surname as reference when making a bank transfer or click on the link below to pay online using our secure payment gateway. To avoid cancellation also please feel free to contact us if you would like to request an extension on the deposit due date.

paylink.paygate.co.za

Cancellation Policy:

•  The full payment due for the entire booking may be  retained.

   ( If cancelled on arrival or during the stay )

• The full deposit paid may be retained.         

   ( 0 – 14 days before arrival, no show )

•15% (fifteen percent) of deposit may be retained.                 

    ( 15 – 28 days before arrival )

• 10% (ten percent) of deposit may be retained.   

   ( 28 days or more before arrival )

Miscellaneous Information:

Child policy: Children are welcome.

Strictly no smoking in the units.

Unfortunately no pets are allowed.

On arrival all guests will be asked to fill in a Covid-19 screening questionnaire and temperature checks will be done. We strictly comply with the Covid-19 protocols as your well being is of the utmost importance to us as well as our own.

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