Contact Us

Address:
C.R. Swart Drive 242 P.O.Box 768.
Knysna
Western Cape
6570
South Africa
Email:
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Phone:
+27 44 381 0082/3
Fax:
+27 44 381 0026

Send an email. All fields with an * are required.

Miscellaneous Information

Miscellaneous Information:

Deposit:

We require a 50% deposit to guarantee your booking and would be grateful if you could provide us with a bank deposit slip or credit card details to authorize deduction. (These may be e-mailed to us, or, if you prefer, faxed) Please use booking number and surname as reference when making a bank transfer or click on the link below to pay online using our secure payment gateway.

www.vcs.co.za

Cancellation Policy

Where cancellation occurs:
• On arrival or during the stay – the full payment due for the entire booking may be    retained.
• 0 – 14 days before arrival, no show – the full deposit paid may be retained.
• 15 – 28 days before arrival – 15% (fifteen percent) of deposit may be retained.
• 28 days or more before arrival – 10% (ten percent) of deposit may be retained.

Late arrival policy:

We kindly request you advise us of a late arrival after 17h00 so that we can make the necessary arrangements with reception.

Child policy:

Children are welcome.

Conditions:

Strictly no smoking in units. Unfortunately no pets are allowed.

There are 2 restaurants in the area, and the closest supermarket/grocery store is within 20 minutes’ drive from our resort.

Rooms
Activities
Activities
Virtual Tour
Virtual Tour
Virtual Tour
Book Online
Book Online